At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

About the team

The Partnerships team is a high-achieving group of individual contributors and managers who collectively work to acquire, optimize, upsell and retain the ClassPass Partner network. Our primary focus is growing and maintaining the strong supply network that yields optimized return on investment in terms of ClassPass subscriber acquisition, retention and life-time value.

About the right team member

The Senior Project Manager, Revenue Operations oversees crucial projects vital to revenue growth and organizational success. Responsibilities include leading the entire project lifecycle, collaborating with executive stakeholders, managing the sales technology stack, and developing comprehensive project plans. Strong leadership, communication, and strategic alignment skills are essential for success in this role. Additionally, the teammate drives the adoption of best practices, proactively manages project risks, and continuously improves project management processes to enhance efficiency and quality.

About the role

• Lead and oversee revenue operations projects, managing the entire project lifecycle from inception to delivery, ensuring successful project outcomes.
• Collaborate with executive stakeholders to define project objectives, scope, and strategic alignment.
• Develop and communicate comprehensive project plans, including detailed work breakdown structures, timelines, resource allocation, and budgets.
• Build and lead high-performing cross-functional project teams, providing mentorship and guidance to team members.
• Proactively identify, assess, and manage project risks and issues, implementing effective mitigation strategies.
• Monitor project progress, report on key performance indicators, and maintain strong governance and control over project execution.
• Drive the adoption of project management best practices, methodologies, and standards across the organization.
• Continuously improve project management processes and tools to enhance efficiency and quality.
• Act as a leader within a team of project managers, fostering a culture of excellence and collaboration.

The Senior Project Manager, Revenue Operations role plays a pivotal part in overseeing and ensuring the successful execution of complex projects critical to revenue growth and organizational success.

Skills & experience

• Bachelor's degree in Business, Information Technology, or a related field.
• 4-6+ years of experience in sales operations and project management, with a focus on internal sales tech stack and process improvement projects.
• Proven track record of successfully leading complex, cross-functional projects.
• In-depth knowledge of sales operations, Salesforce (CRM systems), and revenue operations strategies.
• Strong leadership and communication skills, with the ability to influence and motivate teams and influence executive leadership.
• Project management certification (e.g., PMP, Project+, Agile) is strongly preferred.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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