About indē wild

indē wild is a fast-growing beauty and personal care brand rooted in Ayurvedic tradition and backed by modern science. We sell across India, the US and the UK through our own D2C sites, retail partners, marketplaces and quick commerce.

The role

You will own order fulfillment for our B2B channels: marketplaces and beauty platforms such as Nykaa, Tira and Amazon, and quick commerce platforms such as Blinkit, Zepto and Swiggy Instamart. Every channel has its own portal, appointment system, packing rules and payment cycle. Your job is to make sure every PO is fulfilled in full, on time, and paid for correctly.

Key responsibilities

1. PO processing

• Download and review POs daily from Nykaa, Tira, Amazon, Blinkit, Zepto, Instamart and other partner portals.
• Check every PO against available stock, pricing, MRP and SKU codes, and flag mismatches before you accept it.
• Enter POs and sales orders in the ERP/WMS, and raise invoices and e-way bills in coordination with Finance.
• Keep a live PO tracker covering status, fill rate, expiry dates and dispatch dates.

2. Packing and dispatch planning

• Plan daily and weekly dispatches by PO priority, expiry date and stock availability.
• Share pick lists and packing instructions with the warehouse, including each channel's labelling, carton, palletisation and shelf-life rules.
• Book delivery appointments on channel portals and make sure shipments reach the warehouse on the booked slot.
• Plan ahead for channel sale events and quick commerce replenishment cycles.

3. Delivery and logistics management

• Coordinate with transporters and logistics partners for B2B pickups and deliveries to channel warehouses and dark stores.
• Track every shipment until the channel confirms receipt (GRN) and fix delays or rejections quickly.
• Compare freight quotes and track B2B logistics cost per shipment.

4. Reconciliation

• Reconcile units ordered vs. dispatched vs. received (GRN) for every PO.
• Raise claims for short receipts, damages and rejections with proof of delivery and packing evidence.
• Work with Finance to reconcile channel payments, debit notes and deductions, and to close disputes.

5. RTO and returns management

• Track rejected shipments, channel returns and RTOs back to the warehouse.
• Inspect returned stock with the warehouse team and route it to resale, rework or write-off.
• Find the root causes of rejections, such as labelling errors, short shelf life or packing issues, and fix them so they don't repeat.

6. Reporting and automation

• Share a weekly channel fulfilment report covering fill rate, on-time appointments, rejections and open claims.
• Use AI tools and spreadsheets to automate PO tracking, reconciliations and reporting.

What we're looking for

• 3-5 years in B2B or marketplace fulfilment, ideally with Nykaa, Amazon, Blinkit, Zepto or similar channels at a D2C, beauty or FMCG brand.
• Hands-on with seller and vendor portals, PO processing and appointment booking.
• Working knowledge of invoicing, e-way bills, GRNs and debit notes.
• Comfortable with Excel/Google Sheets, including VLOOKUP/XLOOKUP and pivots, and with an ERP or WMS. Familiarity with AI tools is a plus.
• Organised and persistent with follow-ups, comfortable coordinating with transporters, the warehouse and channel teams.
• Clear communicator in English and Hindi.
• Bachelor's degree in any discipline; Commerce, Supply Chain or Operations preferred.

Why join indē wild

• Get hands-on experience across India's biggest beauty, marketplace and quick commerce channels.
• Work closely with the Global Warehouse Operations Manager, with a clear path to grow into larger operations roles.
• Competitive salary and performance-based incentives.