Sales Development Representative (SDR)

📍 Location: Remote

🕒 Type: Full-time | Monday–Friday

💰 Compensation: $2,500 USD base + commissions

🧭 About the Role

We’re looking for a high-performing Sales Development Representative (SDR) to help grow the company’s sales pipeline through a mix of inbound lead qualification, outbound prospecting, and marketing-driven initiatives.

This is a hands-on, execution-focused role where you’ll engage Managed Service Provider (MSP) prospects, primarily in the North American (U.S.) market, respond quickly to inbound interest, and proactively generate new opportunities through structured outbound efforts.

You’ll play a critical role in turning interest into qualified meetings, working closely with both Sales and Marketing to ensure every lead is properly engaged and converted into a pipeline for the company.

🧩 Reporting Structure

• Reports to: VP of Operations
• Collaborates with: Sales & Marketing teams

🎯 Key Responsibilities

1. Inbound Lead Qualification

• Respond quickly to inbound leads and demo requests (primarily U.S.-based prospects)
• Conduct initial qualification (fit, interest, timing)
• Schedule meetings for the sales team
• Ensure timely and consistent follow-up
• Maintain accurate lead status and notes in HubSpot

2. Outbound Prospecting

• Prospect into targeted MSP accounts in the North American market
• Execute multi-channel outreach (calls, email, LinkedIn)
• Use HubSpot sequences to drive consistent engagement
• Personalize messaging to improve response and conversion rates
• Identify and engage decision-makers within target accounts
• Book qualified meetings for sales

3. Marketing Program Support

• Follow up on leads from webinars, events, and campaigns
• Support campaign execution and lead routing in HubSpot
• Coordinate closely with Marketing on priorities and timing
• Ensure fast and consistent engagement with marketing-generated leads
• Provide feedback on messaging and campaign performance

4. CRM & Process Discipline

• Maintain clean, accurate data in HubSpot
• Track outreach activity, qualification notes, and outcomes
• Follow defined processes for handoff to sales
• Contribute to reporting on pipeline generation and performance

📊 What Success Looks Like

• Consistent, qualified meetings booked for sales
• Fast and reliable response time to inbound leads
• Strong execution of outbound activity and follow-up
• High-quality pipeline generation from campaigns and outreach
• Clean CRM usage and process adherence
• Strong collaboration with Sales and Marketing

🧬 Qualifications

Required

• 2–5 years of experience in SDR, BDR, or similar pipeline-generation roles
• Experience working with the U.S. / North American market (mandatory)
• Experience with both inbound lead follow-up and outbound prospecting
• Strong communication skills (phone, email, LinkedIn)
• Highly organized with strong attention to detail
• Experience using CRM and sales tools (HubSpot preferred)
• Ability to manage multiple workflows simultaneously
• Proactive, self-starter mindset with strong ownership

Preferred

• Experience working with or selling to MSPs
• Exposure to webinar, event, or campaign follow-up processes
• Familiarity with LinkedIn prospecting and sequence-based outreach
• Experience working cross-functionally with Sales and Marketing

🔎 Ideal Profile

• Experience engaging and selling to U.S.-based prospects
• Process-driven but adaptable
• Able to balance speed (inbound) with discipline (outbound)
• Confident reaching out via phone and LinkedIn
• Coachable and open to feedback
• Focused on generating real opportunities, not just activity volume

🚀 Why Join the Company

• High-impact role with direct influence on revenue
• Exposure to the U.S. market and international sales environment
• Strong collaboration between Sales and Marketing
• Clear expectations and structured processes
• Competitive compensation with performance upside
• Fully remote environment